Terms of service
OVERVIEW
Welcome to Clear Ritual. The terms “we”, “us” and “our” refer to Clear Ritual.
Clear Ritual operates this website and store, including all related information, content, features, tools, products and services in order to provide you with a curated shopping experience (the “Services”).
Our store is hosted by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”) govern your use of the Services and set out your rights and responsibilities when accessing or purchasing from our website.
By visiting, using, or purchasing from our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Services.
Nothing in these Terms affects your statutory rights under applicable UK consumer law.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least 18 years old or are accessing the Services under the supervision of a parent or legal guardian.
To use certain features of the Services, you may be required to provide information such as your name, email address, billing details, shipping address, and payment information.
You agree that all information you provide is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account information and for all activity that occurs under your account.
You may not transfer, assign, or sell your account to another person.
SECTION 2 - OUR PRODUCTS
We have made every effort to display our products as accurately as possible. However, colours, packaging, and appearance may vary depending on your device settings and display.
Our tea blends are natural products and may vary slightly in colour, flavour, aroma, or appearance between batches.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue products or limit quantities at any time.
Information provided on this website is for general informational purposes only and is not intended as medical advice. Our products are not intended to diagnose, treat, cure, or prevent any disease.
Please consult a qualified healthcare professional before consuming herbal products if you are pregnant, nursing, taking medication, or have a medical condition.
Our products may be prepared or packed in environments that handle herbs, spices, nuts, or other allergens. Please review ingredient information carefully before consumption.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase products from us.
Clear Ritual reserves the right to accept or decline any order at our discretion. Your order is only accepted once we send confirmation that your order has been processed.
Payment must be received before an order is accepted.
Please review your order carefully before submitting it, as we may not be able to amend or cancel orders once they have been processed.
If we cancel or amend an order, we will attempt to contact you using the email address or contact information provided at checkout.
Your purchases are subject to our Return & Refund Policy available on our website.
You agree that purchases are for personal use only and not for resale or export.
SECTION 4 - PRICES AND BILLING
Prices, promotions, and discounts are subject to change without notice.
The price charged will be the price displayed at checkout at the time your order is placed.
Unless otherwise stated, prices do not include delivery charges or applicable taxes.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through the Services.
You represent and warrant that:
(i) payment information provided is accurate and authorised;
(ii) you are authorised to use the payment method provided; and
(iii) you will pay all charges incurred, including shipping fees and applicable taxes.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs procedures, weather events, strikes, or circumstances beyond our reasonable control.
Risk in the products passes to you upon delivery.
SECTION 6 - INTELLECTUAL PROPERTY
All content included within the Services, including but not limited to trademarks, branding, logos, text, graphics, images, videos, product descriptions, and website design, is owned by Clear Ritual or its licensors and is protected by UK and international intellectual property laws.
You may use the Services for personal, non-commercial use only.
You must not reproduce, distribute, modify, republish, download, or exploit any content from the Services without our prior written permission.
All rights not expressly granted are reserved by Clear Ritual.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools or services which we neither monitor nor control.
Such tools are provided “as is” and “as available” without warranties or guarantees of any kind.
Your use of any optional third-party tools is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to third-party websites or services.
We are not responsible for examining or evaluating the content or accuracy of third-party websites and we accept no liability for any third-party materials, products, or services.
Accessing third-party websites is at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Clear Ritual is powered by Shopify, which enables us to provide our online store and Services.
However, any purchases you make through the store are made directly with Clear Ritual and not with Shopify.
You agree that Shopify is not responsible for any aspect of transactions between you and Clear Ritual.
SECTION 10 - PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy available on our website.
Because our store is hosted by Shopify, certain personal information may also be processed by Shopify in accordance with Shopify’s Privacy Policy.
By using the Services, you acknowledge that you have read and understood these privacy policies.
SECTION 11 - FEEDBACK
If you submit reviews, comments, suggestions, ideas, or other content (“Feedback”), you grant Clear Ritual a worldwide, royalty-free, perpetual licence to use, reproduce, edit, publish, and distribute such Feedback for any purpose.
You agree that your Feedback will not violate the rights of any third party or contain unlawful, abusive, defamatory, or misleading material.
We reserve the right to remove or edit Feedback at our discretion.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on the Services containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.
We reserve the right to correct errors, update information, or cancel orders at any time without prior notice.
SECTION 13 - PROHIBITED USES
You may not use the Services:
(a) for unlawful purposes;
(b) to violate any applicable laws or regulations;
(c) to infringe intellectual property rights;
(d) to harass, abuse, defame, or discriminate against others;
(e) to transmit malicious code or spam;
(f) to scrape, copy, or exploit the Services using automated tools;
(g) to interfere with the security or operation of the Services.
We reserve the right to terminate access to the Services for violations of these Terms.
SECTION 14 - AGENTS
You may not use automated systems, bots, AI agents, scraping tools, or similar technologies to access or interact with the Services in ways that violate these Terms or interfere with the operation of the website.
We reserve the right to restrict or block automated access to the Services at our discretion.
SECTION 15 - TERMINATION
We may suspend or terminate access to the Services at any time if we believe you have breached these Terms.
Any obligations or liabilities incurred before termination shall survive termination where appropriate.
SECTION 16 - DISCLAIMER OF WARRANTIES
The information provided through the Services is for general information purposes only.
Except as expressly stated, the Services and products are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.
Nothing in these Terms excludes or limits any rights you may have under applicable UK consumer law, including the Consumer Rights Act 2015.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Clear Ritual shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or products purchased through the Services.
Nothing in these Terms excludes or limits liability for:
- death or personal injury caused by negligence;
- fraud or fraudulent misrepresentation; or
- any liability that cannot legally be excluded under applicable law.
SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold harmless Clear Ritual and its affiliates, directors, employees, contractors, and service providers from any claim or demand arising from your breach of these Terms or your violation of any law or third-party rights.
SECTION 19 - SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Clear Ritual regarding use of the Services and supersede any prior agreements or communications.
Any failure by us to enforce any provision shall not constitute a waiver of that provision.
SECTION 21 - ASSIGNMENT
You may not assign or transfer your rights under these Terms without our prior written consent.
We may assign or transfer our rights and obligations under these Terms without restriction.
SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
SECTION 23 - HEADINGS
Headings are included for convenience only and do not affect interpretation of these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or modify these Terms at any time by posting changes on this page.
Your continued use of the Services following any changes constitutes acceptance of those changes.
SECTION 25 - CONTACT INFORMATION
Questions about these Terms should be sent to:
Clear Ritual
admin@clearritual.shop
25 Willhayes Park
Axminster
England
EX13 5QW
United Kingdom
Company Number: 17023462